Enter origin and destination to find matching capacity
Repositioning Opportunities
Market Pulse
Pipeline Funnel
Match Insights
Top Rejection Reasons
Top Outcome Failure Reasons
Critical
0
Warning
0
Info
0
Lanes
Active Mini-Bids
0 selected
ID
Status
Origin
Destination
Equipment
Signals
Matches
🚚 Trucks
First Seen
Last Seen
Promoted
Actions
Carriers
▸
History
Signal Detail
Review Lane
Choose an outcome for this lane
Advance
Hold
Archive
Reason
Please describe what's wrong (required for Invalid Data)
Record Outcome
What happened after the introduction?
Submit Lane
Signals
Inbound supply & demand intel - emails, manual entries, RFQs and historical lanes that haven't yet promoted to a tracked lane.
×
#
Origin
Dest
Equip
Source
Submitted
Available
Rate
Vol/Freq
Carrier
Shipper
Conf
Lane
Actions
0 selected
Lane Matches
Lanes you've sent to market - track which carriers responded, which are confirmed, which are still pending.
Lane
Origin
Destination
Equipment
State
Total
Pending
Awaiting
Confirmed
Actions
Inbox
Emails awaiting a decision - link to an existing carrier/shipper or create a new one in two clicks.
Signal Archive
Signals that have been promoted to lanes - kept for reference and audit.
#
Origin
Dest
Equipment
Side
Date
Rate
Source
Lane
Lane State
Submit Signal
Bulk Upload Signals
Paste CSV rows or upload a file. Required: Origin City, Origin State. Optional: Dest City, Dest State, Equipment, Rate, Volume, Frequency, Pickup Type, Delivery Type, Date, Notes.
Market Explorer
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Settings
Profile
Two-factor authentication
Protect your account with an authenticator app (Microsoft Authenticator, Google Authenticator, Authy, 1Password, etc.). When on, sign-in asks for a code from your app instead of an emailed code.
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Preferences
Theme
Notifications
Every SpotLock email related to cases you initiate (notifications back to you, plus outbound emails to drivers/dispatchers/shippers) gets a copy CC'd here. Useful for a partner, an assistant, or a shared ops inbox. Leave blank to disable.
Email Connector
Emails are processed silently in the background, and their parsed data flows into the Pipeline. Open the inbox view if you need to verify the connector or debug a parse.
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Facility access requests
A company that runs a facility asked to let an outside broker book
appointments there. Approving grants that broker one facility,
and every dock inside it. Nothing else: they will not see that
company’s other freight or any other facility.
Use the webhook URL below to forward emails into LaneLock without Graph API. You can also use "Paste Email" in the toolbar.
POST /api/email/ingest
{
"sender_email": "carrier@example.com",
"sender_name": "John Doe",
"subject": "Capacity Update",
"body": "Available in Dallas, TX 02/20..."
}
Matching Engine
How Matching Works
When you search a lane, the engine finds carriers across 9 tiers - ranked by score (lower = better match):
Hot - Active truck posted in origin state, near pickup date. Must be enroute or within close range.
Nearby - Cross-state truck within deadhead radius, heading toward freight.
Preferred - Carrier declared this lane in their preferred lanes.
Pattern - Carrier repeatedly posts capacity on this day of week in origin state.
Corridor - Carrier has hauled origin state → dest state 2+ times.
Historical - Carrier hauled this exact lane before.
Backhaul - Truck near origin, heading toward destination.
Zone - Truck in same freight zone (different state), heading toward freight.
Past - Historical capacity postings with recency/frequency scoring.
Within each tier, trucks are ranked by deadhead distance. Enroute trucks (heading toward destination) get bonus points and higher deadhead allowance. Non-enroute trucks beyond the “Close Range” threshold are filtered out when a destination is specified.
Distance Thresholds
Non-enroute trucks must be within this radius to match
Max deadhead for trucks heading toward the destination
Hot tier: max DH when freight has no destination specified
Nearby tier: max DH for out-of-state trucks when no destination
Max DH for historical (inactive) postings in the Past tier
Max DH for trucks near origin that want the destination
Max bearing deviation to count a truck as heading your way
Tier Base Scores
Lower score = higher priority in ranking
Score Modifiers
Points added per day away from target date
Deadhead miles / this = points added
Points subtracted for enroute trucks
Points subtracted when truck wants freight dest state
Points subtracted for any carrier with enroute capacity
Past Capacity Decay (Tier 9)
Skip carriers with falloff rate above this %
Minimums
Date Window
State Escape Factors (SEF)
Escape factors represent how hard it is to get a truck OUT of a state. 1.0 = easy (balanced), 2.0 = very hard (trucks go in but don't come out). Used by the matching engine to adjust radius and pricing in Phase C.
Pending Carrier Approvals
Customer Import
CSV / Excel Upload
Columns: Company Name, Contact Name, Contact Email, Contact Phone
Drop a CSV or Excel file here or click to browse
Columns: Company Name, Contact Name, Contact Email, Contact Phone
Company
Contact
Email
Phone
Carrier Import
CSV / Excel Upload
Carrier Name, MC#, DOT#, Contact Name, Email, Phone, City, State, Equipment, Company Phone
Drop a CSV or Excel file here or click to browse
Columns: Carrier Name, MC#, DOT#, Contact Name, Email, Phone, City, State, Equipment, Company Phone
Carrier
MC#
DOT#
Contact
Email
Phone
City
State
Equipment
TMS Integrations
Connect your Transportation Management System to automatically sync shipment history. This feeds the matching engine with real haul data.
TAI
TAI TMS
Transportation Associates Inc.
Not Connected
McL
McLeod
McLeod Software
Not Connected
REV
Revenova
Salesforce-native TMS
Not Connected
ALJ
Aljex
Aljex TMS
Not Connected
AI Insights Configuration
Configure AI-powered data quality checks and the interactive AI assistant. Rule-based checks run free; LLM checks and the chat assistant require a Claude API key.
Enable AI Insights
Run background data quality checks on incoming emails and quotes
Get notified by email when critical issues are detected
Lane Reports
Lane
Reporter
Reason
Date
Lane State
Action
Review Queue
ID
Type
Resource
Reason
Status
Date
Actions
Carrier Trust Scores
Carrier
MC#
Trust Score
Events (180d)
Recent Events
Recent Trust Events
Carrier
Event
Severity
Detail
Date
Market Definitions
Define metro regions for lane matching. Custom definitions override the 38 built-in metro defaults.
Add Market Definition
Metro Name
Cities
States
Source
Actions
Shadow Match Engine
The rebuilt 4-layer match engine runs alongside the live engine in log-only mode. Nothing here changes what brokers see. Data accumulates toward the before/after accuracy review.
Recent match requests (Layers 1-2: feasibility + scoring)
When
Lane
Old
New
Blocked
Top match
Overlap
Carrier monitoring
Look up any MC to vet a carrier before you book - public FMCSA record + your own history with them. Carriers you've run a verification on are re-checked daily; material changes are flagged. Read-only.
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Audit Log
Time
User
Action
Resource
Detail
IP
Parse Health Monitor
-
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Emails Today
-
0 capacity - 0 freight
Postings Today
-
capacity rows created
Anomalies
-
flagged rows
Empty Parses
-
0-posting emails (7d)
Flagged Capacity Rows
Carrier
Origin
Dest
Equip
Date
Issue
No anomalies found
Flagged Signals
Carrier
Origin
Dest
Date
Issue
No anomalies found
Empty Parses (last 7 days)
Subject
Sender
Date
All capacity emails produced postings
Dock Appointments
Repository
Verified driver, truck, and trailer rosters by MC - auto-populated on each approved verification.
Trust window expiring soon Within 14 days
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Loading verified records…
SpotLock - Driver Verification
Pre-dispatch chain-of-custody for the load before pickup release.
Escalations and recent activity
— my queue, recent driver submissions, activity feed, escalations. Status mix and repository moved to Analytics, trust window to Repository, integrations to Admin.
Everything this tab did - the directory, portal accounts, invites - is on the Shippers screen in the left menu, together with profiles, contacts, cases and quotes.
Click the Shippers tab to load.
Add Team
Edit User
Someone can work across more than one team. The primary team stays their main one; anything checked here also counts them on that team.
Tiers below this are greyed out for them on New Case, and the server refuses them. A shipper, carrier or team requirement can still push a case higher.
Approve facility access
This request names the broker by email only, so it has no account yet. Add the company first if it is not listed.
Add Company
Attach as an agency under an existing org (e.g. Logistic Dynamics LLC) - like Zeal. Leave as "new" for an independent broker.
First Admin User
An email invitation will be sent - the admin sets their own password. You don't create one.
Change Password
Notification Preferences
Choose which events you want to be notified about.
Welcome to LaneLock
Let's get your workspace set up. You can always change these later.
Step 1: Connect Email
Connect your Microsoft 365 email to automatically import carrier capacity and freight requests.
Step 2: Set Up Teams
Organize your users into teams to control who sees what data.
Step 3: Invite Your Team
Invite colleagues to start collaborating. They'll receive an email with a link to create their account.
Step 4: Tune Matching
Adjust the matching engine to fit your brokerage's needs - radius, confidence, equipment preferences.
✓
You're all set!
You can revisit any of these settings from the Admin tab anytime.
Add a person
The setup link expires in 7 days. Prefer to hand it over yourself? Use Copy link instead.
Add Carrier
Select equipment...▾
Contacts
Email links capacity postings to this carrier automatically
Add Shipper
Contacts
Email links freight requests to this shipper automatically
Add Quote
Log Capacity
Paste Capacity Email
Blast Email
Add Contact
Import Shipment History
Import past shipment data from CSV to supercharge matching. LaneLock auto-detects columns like Origin, Destination, Carrier, Rate, and On-Time status. Carriers are fuzzy-matched to existing records or auto-created.
or
data rows detected
Preview (first 5 rows)
Review Import
Import Mini-Bid / RFQ
Paste lane data from a mini-bid, RFQ, or freight exchange spreadsheet. LaneLock auto-detects columns and creates freight lanes + signals for carrier matching.
or
lanes detected
Preview (first 5 rows)
✓
Import Complete
Connect TMS
Compose Email
Paste Email
Paste an email to classify and import - no Graph API needed.
Email Preview
Direct vs Forwarded Senders
Carriers sending directly to the LaneLock inbox don't need forwarding anymore.
Mixed = some direct, some forwarded.
Unknown = tracking just started - status will update as new emails arrive.
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Type to search | Tab to select | Enter to action | Esc to close
Quick Book
$
New RFQ
1. Details›2. Map columns›3. Import
Lanes (paste or upload)
Paste columns from Excel or drop a .csv / .xlsx. Required: Origin + Destination. We auto-detect everything else.
or
data rows detected
Preview (first 5 rows)
✓
RFQ created
Import Lanes
or
data rows detected
Preview (first 5 rows)
Import Historical RFQ
Import a CSV of past deals to build your rate history. LaneLock auto-detects columns like Origin, Destination, Equipment, Rate, Carrier, and Outcome (Won/Lost). This creates a completed RFQ with all lane data preserved.
or
data rows detected
Defaults (optional)
Apply to lanes missing these values.
Preview (first 5 rows)
Blast RFQ Carriers
Clone RFQ
All lanes will be copied. Matches, statuses, and rates will be reset.
Carrier Rate Portals
Send carriers a unique link where they can view their matched lanes and submit their rates directly. No login required - each link is carrier-specific and expires after the set time. Submitted rates flow into the Bid Sheet tab automatically.
Generate New Portal Links
Select which carriers should receive a rate portal link. Each carrier will only see the lanes they were matched to.
0quotes selected
Batch Match Results
Case
+ New Case
Pre-dispatch verification. Sends the dispatcher portal link to the carrier-side POC.
1
Carrier - MC first; everything else confirms itself
If the dispatcher doesn’t receive it, you can re-enter your own email and forward the link manually.
2
Load - load # / PU # / rate come later, when the PDF is generated
Pickup shows on the dispatcher + driver portals, validates the driver’s GPS at photo time, and drives the distance-from-pickup check. Destination surfaces on shipper verification forms. Dates keep the shipper portal’s day right.
For your team’s internal tracking of which load this case is for. Free text - any reference works.
Tractor + Trailer
Van, reefer, flatbed - CDL driver - 7 photos
Single Unit
Box truck, sprinter, straight - 6 photos
CDL required
Default - 26,001+ lbs, hazmat, air brakes
Regular license
Under 26,001 lbs - standard license
3
Send
Corporate domain only - no gmail, yahoo, hotmail, etc.
From SpotLock <spotlock@lanelocktech.com>
→ to (carrier POC email)
Reply-To (your work email)
- CC (your work email)
- Subject Dispatcher verification
A one-time secure link goes to the carrier POC. The dispatcher fills out driver + equipment info; replies route back to you.