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Shipments
Everything moving to and from your facilities.
Outbound
Shipments leaving your docks - from approval to delivered POD.
Inbound
Deliveries arriving at your docks - check the verified driver and return the POD.
Driver Verifications
Every verification sent to your account.
All verifications
Driver Verification Forms sent to you by your vendors pre-pickup
Settings
Your account details and password.
Profile
My notifications

How you hear about freight arriving and leaving at each facility. This is your setting alone — it doesn't change anyone else's emails.

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Two-factor authentication

Protect your account with an authenticator app (Microsoft Authenticator, Google Authenticator, Authy, 1Password). When on, sign-in asks for a code from your app instead of an emailed code.

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Email addresses

Sign in with any verified email on this account. verifications sent to any of them show on this portal.

Password
Facilities
The shipping and receiving locations your loads move through.
Add facility
Scheduling
Days open
Length of each appointment window.
How do you run your dock?
Default capacity
How many trucks the whole dock can work in one slot.
Closed every week
A time this facility is closed the same way every week, like lunch. Carriers can't book it. For a one-time closure use Block a slot on Dock Scheduling.
People at this facility
Who they are and what they get. An address without a name still works, a name just makes them a person.
Gets email updates: appointment requests and confirmations, the daily summary, and any verification for this dock. Can sign in: they have their own login, added under Team. Drivers call: the one phone drivers are given, one person at most.
Appointment communication (how this facility handles appointment requests)
This facility manages its own appointments in the portal. No request emails are sent.
Shipment notifications — team default (what team members get unless they pick their own under Settings › My notifications)
Pick when the summary sends. Exceptions (ETA slips, delays, missed / rejected appointments, verification failures, fraud alerts) always send right away, no matter the schedule.
Dock doors (each door works one truck at a time)
Team
People at your company and the facilities they can manage.
Who can book this facility
Give a vendor access to book here

This sends us a request. Nothing changes yet, and the vendor is not contacted.

If we approve it, they will be able to see this facility's open dock times and book into them. They will not see your appointments, your other facilities, or anything about your freight.

LaneLock reviews every request. You will see it listed as Pending here until it is approved or declined.
Invite teammate
Role
Facilities they can manage
Dock Scheduling
Add appointment manually
Block a slot

Mark a time at this facility as unavailable - maintenance, lunch, or a slot you're holding. Carriers can't book a blocked slot.

Appointment
COMING SOON
DockLock
Dock scheduling, built to plug straight into your verification flow.

Stop fighting your dock calendar.

Real-time appointment booking, dock availability, and yard visibility - built to plug straight into the verifications you already see here. One verified driver, one dock slot, one source of truth.

Real-time dock slots
See which doors are open at any facility you use, book in seconds.
Verification + appointment in one move
Verified driver → assigned dock → fewer surprises at the gate.
No-shows + reschedules, automated
Policy-driven late fees, automatic rebooking, and carrier-side reminders so the painful follow-up isn't on you.
Yard visibility
Track every truck on your property in real time - door assignments, dwell time, exceptions.
Want early access?
We'll email this account the moment DockLock opens.

Part of the LaneLock platform - LaneLock - SpotLock - DockLock

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