Put the facility in control of the schedule.
DockLock gives facilities ownership of their appointment inventory, rules, and available time—then gives approved freight partners a clearer way to reserve appointments, connect them to shipments, and coordinate what changes.
One schedule. Two working views.
The facility owns the operating rules. Authorized freight partners work from the appointment availability the facility chooses to publish.
Set the rules once. Run the dock from the schedule.
Shippers and facilities define how appointments should work at each location, then manage the week from a current appointment view.
- Set operating days, hours, appointment length, and trucks per slot
- Use one shared dock or configure numbered doors
- Block recurring closures or one-time unavailable windows
- Choose who receives updates and who drivers should call
- Approve which outside organizations can book the facility
See the approved opening—not someone else’s operation.
Approved vendors work from facilities that have granted them access. A vendor may be a broker, carrier, dispatcher, drayage provider, or another transportation partner coordinating the appointment.
- Filter by authorized facility
- Search by appointment, order, load, BOL, PO, or pickup number
- View open dock windows and request the right time
- Track appointment status and respond when a change needs attention
- Invite a facility owner to establish its locations and scheduling rules
Different roles. One current record.
A company’s role can change from one movement to the next. DockLock organizes access around the facility and appointment so every participant gets the visibility and actions appropriate to the work.
Facilities set the operating terms.
Manufacturers, warehouses, ports, distribution centers, shippers, and receivers publish appointment times, approve vendors, establish booking rules, and control changes.
Control appointment inventory and reduce scheduling noise.Freight partners act on permitted availability.
Brokers, 3PLs, carrier dispatchers, drayage providers, and logistics teams find approved openings, reserve time, assign shipment references, and request changes.
Spend less time chasing appointment status.Operators see what is expected.
Schedulers, gate personnel, dock teams, security, and shipping offices can work from current arrival, appointment, contact, and exception context.
Give the people at the facility a usable operating view.Stakeholders see what they are allowed to see.
Customers, consignees, cargo owners, compliance teams, and other participants can receive permissioned status or document visibility without edit rights or unrelated data.
Extend visibility without giving away the operation.Turn appointment history into operating insight.
As DockLock builds a reliable history of scheduled and actual activity, planned analytics can help facilities recognize which partners consistently honor appointment commitments—and where recurring exceptions need attention.
Connect the appointment to the movement around it.
DockLock is designed to connect facility appointment availability and scheduling with the assigned shipment, approved participant, arrival activity, verification requirements, documents, and a history of what changed.
Keep the operating context connected.
DockLock gives each party the part of the process it needs while the appointment remains anchored to the facility.
Configure
The facility sets hours, dock structure, trucks per slot, contacts, and communication preferences.
Authorize
The facility controls which approved vendors may see availability and request appointments.
Coordinate
Participants request, confirm, reschedule, or cancel against the facility’s current rules.
Operate
The current schedule shows what is open, confirmed, assigned, changed, delivered, or awaiting review.
Start with the way your facilities work today.
Tell us about your facility count, appointment volume, current process, and the coordination problems you want DockLock to address.